When you send your sneakers back to our factory for repair, it isn't really a repair at all; it's more of a total rebuild. We strip the sneakers down and put them back onto their original last, thereby reshaping the upper back to how it was on the day they were first made.
Please note: we currently can only rebuild Sneaker 1, Sneaker 3, Sneaker 6 and Sneaker 22 models with a white, black or gum sole option only. Due to the delicate and intricate nature of our Sneakers, we are only able to rebuild them once.
We use our same express carrier services as with new orders to ship your rebuilt sneakers back to you. The shipping amount charged during checkout of these items is for the cost of shipping back to you.
When you order your required repair, the shipping amount charged is used for us to send your shoes back to you via our express & fully tracked courier service.
Once ordered you simply need to print or make a note of your order reference within the package being returned and then return them to our factory address.
SHIPPING OPTIONS
Create your account and get free shipping every time you shop. Be sure to sign in as a Member to get your free shipping.
Please note, the threshold to receive free shipping must be met after all discounts and promotions are applied, and before tax.
DELIVERY METHODS & CHARGES
We process most in-stock orders received prior to 12 p.m. the same day we receive them Monday through Friday. Once your credit card authorization is verified and your order is shipped, your charge will be processed. We will send you a confirmation email to let you know your order has shipped.
Standard Shipping: 3-5 business days. Some rural locations could experience a delay in delivery times. Note: Footwear could experience an additional 1-2 business days delivery time.
2nd Day Air: Order by 11:00 am (Monday-Friday excluding holidays) for delivery the second business day. Requires a daytime phone number.
Next Day Shipping: Orders placed by 11 a.m. (Monday-Friday excluding holidays) for delivery the next business day. Requires a daytime phone number.
Shipping to Multiple Addresses
At this time, we cannot ship part of your order to one address and part to another address. For delivery to multiple destinations, please place separate orders.
SHIPPING OPTIONS
Create your account and get free shipping every time you shop. Be sure to sign in as a Member to get your free shipping.
Please note, the threshold to receive free shipping must be met after all discounts and promotions are applied, and before tax.
DELIVERY METHODS & CHARGES
We process most in-stock orders received prior to 12 p.m. the same day we receive them Monday through Friday. Once your credit card authorization is verified and your order is shipped, your charge will be processed. We will send you a confirmation email to let you know your order has shipped.
Standard Shipping: 3-5 business days. Some rural locations could experience a delay in delivery times. Note: Footwear could experience an additional 1-2 business days delivery time.
2nd Day Air: Order by 11:00 am (Monday-Friday excluding holidays) for delivery the second business day. Requires a daytime phone number.
Next Day Shipping: Orders placed by 11 a.m. (Monday-Friday excluding holidays) for delivery the next business day. Requires a daytime phone number.
Shipping to Multiple Addresses
At this time, we cannot ship part of your order to one address and part to another address. For delivery to multiple destinations, please place separate orders.
This is a standardised guide to give you an idea of what size you will need, however some brands may vary from these conversions.
Ready to Wear Clothing
Size | XXS - XS | XS - S | S - M | M - L | L - XL | XL - XXL |
---|---|---|---|---|---|---|
UK | 6 | 8 | 10 | 12 | 14 | 16 |
US | 2 | 4 | 6 | 8 | 10 | 12 |
Italy (IT) | 38 | 40 | 42 | 44 | 46 | 48 |
France (FR/EU) | 34 | 36 | 38 | 40 | 42 | 44 |
Denmark | 32 | 34 | 36 | 38 | 40 | 42 |
Russia | 40 | 42 | 44 | 46 | 48 | 50 |
Germany | 32 | 34 | 36 | 38 | 40 | 42 |
Japan | 5 | 7 | 9 | 11 | 13 | 15 |
Australia | 6 | 8 | 10 | 12 | 14 | 16 |
Korea | 33 | 44 | 55 | 66 | 77 | 88 |
China | 160/84 | 165/86 | 170/88 | 175/90 | 180/92 | 185/94 |
Jeans | 24-25 | 26-27 | 27-28 | 29-30 | 31-32 | 32-33 |